Terms of Service

Last updated: November 9, 2026

These terms govern your use of SteadyRouter, a service operated by the SteadyRouter team ("we", "us"), including the website at steadyrouter.com and the API at api.steadyrouter.com. By creating an account or using the API, you agree to them.

1. The service

SteadyRouter is a gateway that gives you API access to AI models developed and operated by third parties. We route your requests to upstream suppliers; we do not develop, train or host the models ourselves.

2. Your account and API keys

• You are responsible for keeping your API keys secret and for all usage made with them.
• If you believe a key has been exposed, delete it in the console and create a new one.
• We may disable keys that appear compromised or that are used in violation of these terms.

3. Billing

• The service is prepaid. Usage is charged from your balance in USD. Each request is charged at the price, at the time of the request, of the model in the group that served it (see section 4).
• Top-ups are paid through Waffo. The amount to pay is shown before you pay.
• There is no top-up fee: your balance is credited with the full amount you pay.
• Each top-up is between US$10 and US$500 when paid by card, Apple Pay or Google Pay, and between US$1 and the WeChat Pay limit of about US$140 when paid with WeChat Pay.
• During the first 7 days after sign-up, an account can top up at most US$50 per day in total by card, Apple Pay or Google Pay. WeChat Pay top-ups do not count toward this limit.
• Prices change, up or down, when our costs from upstream suppliers change, sometimes several times a day and without prior notice. The model list always shows the current price of each model in each group, and the price history page lists past changes, recorded once a day.
• Where the model list shows a saving compared with a model developer's own price, that price is taken from the developer's public price page as of the date we last checked it.
• Requests that fail are not charged, except that some upstream rejections for breaking content rules carry a violation fee. Attempts that fail and are retried in another group are not charged.
• Your balance does not expire. It can only be used for this service. It has no cash value and cannot be transferred to another account. Refunds of unused top-ups are described below.

Referral rewards

• If someone signs up through your referral link, you receive 10% of each of their first 3 top-ups as credit. The person you invite receives no extra reward.
• A reward becomes available 10 days after the top-up, and only if that top-up has not been refunded or charged back. Rewards for refunded or charged-back top-ups are cancelled.
• If a top-up is refunded or charged back after its reward was moved to your balance, we may deduct that reward from your balance.
• Referral credit can only be moved to your balance and used for this service. It cannot be withdrawn, transferred to another account or refunded.
• We may cancel rewards obtained through abuse, and we may change or end the referral program at any time. Rewards already available when a change takes effect are not affected.

Refunds

• Unused balance: within 7 days of a top-up, you can ask for a refund of the part of that top-up you have not used. Usage is counted against your oldest balance first. Email support@steadyrouter.com from the email address on your account, or include your username. We refund to the original payment method where possible, minus the payment processing fee we paid on the refunded amount and the US$1 fee our payment provider charges for each refund. If these fees add up to the refundable amount or more, no refund is issued.
• Used balance is not refundable.
• Billing errors: if you believe a request was charged incorrectly, email us its request ID. If we confirm the error, we credit the full amount back to your balance.
• Balance received for free, through promotions or from redemption codes is not refundable.

4. Groups

A model can be offered in several groups. Each group is a different upstream source, and groups differ in price, feature support, speed and availability. The model list shows each group's price and its availability over the last 24 hours, and each group's description says what kind of source it is.

• A new account comes with one API key, with smart routing on in the "Lowest price" mode. When you create another API key, smart routing is on by default, in the "Auto" mode, or "Lowest price" if your balance is under US$1. You can change the mode of any key ("Auto", "Lowest price", "Fastest" or "Most reliable"), or turn smart routing off and choose your own groups, in order, under "Group priority". A request can also choose the mode itself; this changes only the order in which groups are tried, not which groups can be used.
• With smart routing on, a key can use any group that offers the model, including the lower-priced groups described below. Groups are tried in the order of the mode you choose (in the default mode, generally cloud and API groups first and Pool groups last; the other modes rank by price, speed or success rate alone, so a Pool group can come first).
• With smart routing off, a key uses only the groups you chose. A key with a single group sends every request to that group only: if that group fails or does not support what you need, the request fails. Which groups you use is your choice and your responsibility: if a group does not work for your workload, switch your key to another group.
• If a group fails, the request is retried in the next group (to avoid this, turn smart routing off and list only one group for your key). A request is charged at the price of the group that served it.
• Account-pool groups (Pool in the name) and mixed-source groups (Mixed in the name) are generally offered at lower prices. Their availability, feature support and output consistency are not guaranteed. Do not use them for workloads that cannot tolerate this.
• Groups may be added, changed or removed at any time, including when an upstream source stops offering a model.
• Group names and descriptions describe the type of source as reported to us by our suppliers. We are not affiliated with, endorsed by or sponsored by OpenAI, Anthropic, Google or any other model developer. Model names and trademarks belong to their respective owners.

5. Acceptable use

You may not use the service to:

• break any applicable law, or infringe the rights of others;
• generate or distribute child sexual abuse material, or content that exploits or harms minors;
• generate sexually explicit or pornographic content;
• generate content that depicts graphic violence or gore, or that promotes violence;
• generate hate speech, or content that harasses or demeans people based on race, ethnicity, religion, gender, sexual orientation, disability or other protected characteristics;
• create deepfakes or impersonate real people without their consent, or present AI-generated content as real in order to deceive;
• infringe copyright, trademark or other intellectual property rights;
• create malware, attack systems or networks, or send spam;
• violate the usage policies of the developers of the models you use;
• probe, overload or disrupt the service, or try to access other users' accounts or data;
• share or resell access in a way that hides abusive usage from us.

Reporting and enforcement

To report content or usage that you believe violates these terms, email support@steadyrouter.com with the details, and the request ID if you have it. We review every report. Because we do not store the content of requests or responses, we review based on the report, our usage records and any content you send us. If we find a violation, we may disable the API keys involved and suspend or close the account. We also rely on the safety systems built into the models we route to.

6. Availability and changes

If smart routing is on for your API key, we route around failing groups where we can (see section 4). We do not guarantee uninterrupted or error-free service. Models, groups, suppliers and features may be added, changed or removed at any time.

7. Your content and model outputs

We do not claim ownership of your inputs or of the outputs you receive. AI outputs can be inaccurate or inappropriate; you are responsible for reviewing them and for how you use them. Outputs from image, text and speech models are AI-generated. You are responsible for disclosing that content is AI-generated where the law or the model developer's policy requires it, and for not using outputs to infringe anyone's intellectual property. How we handle data is described in the Privacy Policy.

8. Suspension and termination

We may suspend or close accounts that violate these terms or put the service or other users at risk. You can stop using the service at any time.

9. Disclaimer and limitation of liability

The service is provided "as is" and "as available", without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of profits, data or business. Our total liability for any claim is limited to the amount you paid us for the service in the three months before the event that gave rise to the claim.

10. Changes to these terms

We may update these terms. The date at the top shows the latest version. Continuing to use the service after an update means you accept the updated terms.

11. Contact

Email: support@steadyrouter.com

For account and billing questions, write from the email address on your account or include your username, and include the request ID if your question is about a specific request. Refund requests must be sent by email. Never send us your API keys.